RFD highlights new online program to help with response

(ABC 6 News) – The City of Rochester Fire Department (RFD) is highlighting a new online program called Community Connect, which allows residents and property owners of Rochester to share valuable life safety information with the department.

This program will help ensure that RFD has the most information about a residence or place of business before arriving on the scene.

Chief Eric Kerska shares, “One key priority in using and promoting this tool is to keep those that may be more vulnerable or need assistance in the event of an emergency as safe and cared for as possible. Giving our residents the ability to share with us their specific needs will allow us to keep Rochester much safer. To do this, we need all residents and families to go online and complete their free secure profile.”

Sharing information can be incredibly helpful for RFD and other responding agencies, and having that information available may help them to customize their approach so they can best meet the specific needs of a home, family, or business.

Community Connect is a secure platform and the information provided will only be used by the Rochester Fire Department and their response partners for the purpose of training and better serving you during emergency situations. All logins and passwords are protected with bank level encryption and security.

The program is part of a larger software conversion for RFD that includes providing responders with information such as hydrant locations, building construction, routing, facility systems, and even occupant information will be available in a touch-screen format. That system is called Fire Due.

To learn more about the program and to register your household, check out City of Rochester Community Connect HERE.