6 On your Side: Consumer Confidence, Store Returns Round-Up
(ABC 6 News) – Many of us are busy shopping for the perfect holiday gifts. But what happens if what you give OR get, isn’t quite right?
Luckily, Consumer Reports has tips to navigate those post-holiday returns, refunds and exchanges!
Not all holiday gifts are winners! So don’t feel bad if the gift you give isn’t perfect – 40% of people say they’ll be returning at least one gift this holiday.
To save your loved one’s time and future frustration it is important to check the return policy before you buy.
“Every retailer has their own policy, but many extend the window through the end of January, effectively giving recipients a month to return or exchange once they’ve gotten their gift,” says Consumer Reports’ Samantha Gordon.
Walmart is allowing most items purchased between October 1st and December 31st to be returned until January 31st.
Over at Target, you’ll have through January 24th to return electronics and entertainment items.
At Best Buy, make sure your returns are processed by January 13th.
Holiday gifts purchased from Amazon will need to be returned by January 31st.
“If you’re not sure you’ll keep a gift, don’t remove tags or rip the box! You might incur a restocking fee, which could be up to 15% of what you paid, if the packaging isn’t intact. That’s especially common for electronics,” says Gordon.
For items purchased online, some stores allow you to make your return in-person at their physical store, you can avoid shipping and restocking fees by doing this.
And don’t lose that gift receipt. Of course, if you don’t have one, you can still ask for a refund, or even store credit.